SnugTV FAQ

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Please refer to attachment

When this symptom is experienced (only on Windows XP platforms) you have to change the video renderer under AverMedia Center to be able to display the image on extended monitor. You can do this by going to Settings/General/More Options/ scroll down and find Select preferred video renderer you have to choose (third at the bottom) Mixing Video Renderer. Accordingly if you choose Automatic or Overlay Mixer video will not be able to get displayed on extended monitor.

When USB tuner is not detected by the system please try the following steps to resolve the issue!

1. Plug the USB tuner into the USB port of the computer!
2. Click on 'Start Panel' on the left corner of the screen!
3. Right click on ‘Computer’ then enter ‘Manage’
4. Click on ‘Device Manager’ then find Universal Serial Bus Controllers (USB)
5. Right click on the USB tuner, it might appear under a strange name if the system is not able to identify it correctly.
6. Click ‘Uninstall’ to remove the device!
7. Plug in the USB tuner again, and reinstall the driver if it appears as ‘Unknown Device’
8. Upon completing these steps USB tuner should be detectable and function properly

The version of HomeFree Player that supports iPad2 is version 1.2.1, and it is available at the Apple Store, please refer to link provided: http://itunes.apple.com/tw/app/homefree-player/id406142780?mt=8

Please remove the current AverTV application from your system only and download the latest software to install from below link:

http://www.avermedia.com/avertv/Support/DownloadCount.aspx?FDFId=4743

You may refer to attached SOP for manually insstall of driver.

1.Kindly run settings of SnugTV and choose “TV” and tick “DVB-T” and click “Edit”.
2. Kindly tick HD-TV channel (ex: Hi_HD) and click “OK”.

※Test when watching programs on SungTV that performance of CPU.
  Platform: Win7 32 bit i7  HD TV -> 25%
                       SD TV -> 15%
                       Analog -> 10%